Man loses $85,000 to tech support scammers and is denied refund by his bank.

The Rise of Tech Support Scams

Tech support scams have become increasingly prevalent in recent years, targeting individuals who may be less tech-savvy and more vulnerable to manipulation.

The Victim’s Story

A retired lawyer fell victim to one such scam, losing a staggering $85,000 to criminals posing as tech support representatives.

The Bank’s Response

Despite the fraudulent nature of the transactions, the victim’s bank, Citibank, claimed they were unable to recover the funds that were wired out of his account by the scammers.

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Preventing Tech Support Scams

It is crucial for individuals to remain vigilant and skeptical when receiving unsolicited tech support calls or messages. Never provide personal information or access to your devices unless you are certain of the legitimacy of the request.

Regularly update your computer’s security software and be cautious of any pop-up messages claiming your device has been compromised. Legitimate tech companies will never ask for payment or access to your computer in this manner.

Report any suspicious activity to your bank or local authorities immediately to prevent further financial losses.

Conclusion: Are Banks Doing Enough to Protect Customers?

As tech support scams continue to evolve and target unsuspecting individuals, the question remains: Are banks equipped to effectively combat and prevent such fraudulent activities, or are customers left vulnerable and unprotected?